Strategies for Resolving Conflict - 1437 Words

Conflict is inevitable; even though some conflict can be good most of the time other times it can be harmful to a team. By definition conflict is any situation in which incompatible goals, cognitions, or emotions within or between individuals or groups that lead to opposition or antagonistic interactions. Conflict can be damaging but with the right skills and the ability to resolve it, it can be beneficial to the team (Bowes, 2008). Many people try to avoid conflict at all costs, but avoiding conflict will not make it go away. Some people see shades of gray or different perspectives of issues more easily and readily than others. Those who see issues as black or white and who do not see gray tones, often find it difficult to understand†¦show more content†¦This conflict resolution strategy respects individual differences. When using this method a few simple rules are followed. Make sure that good relationships are the first priority: Treat others with respect, speak calmly and try to be courteous to the other members of the team. Keep people and problems separate: By keeping the problem separate from the person and realizing that the person isn’t just being difficult the problem can be debated without causing damage to the team. Pay attention to the interests that are being presented: Listening to the team will help with the understanding of where each person is coming from. Listen first; talk second: To solve the problem effectively each person needs to listen to the information being presented by each team member and understand where they are coming from before defending their own position. Set out the â€Å"Facts†: Establish an objective and make sure everyone agrees on what is set forth. Explore options together: Be open to other ideas a person will never know what idea is going to present itself and it just may work for the te am. If a team follows these simple rules they can often keep discussions positive and constructive. This helps a team stay on task and prevent destructive conflict that can spiral out of control and destroy a team. If conflict does occur always remember to take a positive approach to resolving the conflict. As long as the discussions stay courteous and are done in a non-confrontationalShow MoreRelatedStrategies for Resolving Team Conflict940 Words   |  4 PagesRunning head: STRATEGIES FOR RESOLVING TEAM CONFLICT Strategies for Resolving Team Conflict Strategies for Resolving Team Conflict Dealing with conflict is always a challenging situation, which requires team members to be integrated into a single, organized unit (Bolger, 2003). Conflict among teams is bound to occur no matter how much one tries to avoid it. While resolving all conflicts is not possible, these conflicts can be dealt with using the correct methodology. To address teamRead MoreStrategies For Resolving Team Conflict Essay1034 Words   |  5 Pages Dealing with conflict is always a challenging situation, which requires team members to be integrated into a single, organized unit (Bolger, 2003). Conflict among teams is bound to occur no matter how much one tries to avoid it. While resolving all conflicts is not possible, these conflicts can be dealt with using the correct methodology. To address team conflict there are five methods: Accommodate, Compromise, Enforce, Explore, and Postpone (Bolger, 2003). 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